First, cancel Premium
Deleting your account does not cancel your subscription. Cancel it first in the Google Play app, under Payments & subscriptions. On iPhone, cancel it in Settings under your Apple ID.
Option 1: In the app
- Open Medicine Note.
- Open Settings, then Delete Account.
- Confirm with the slide.
You are signed out. Your account is now scheduled for deletion.
Option 2: By email
If you cannot open the app:
- Email admin@makesensesolution.com.
- Send it from the email address of your Medicine Note account.
- Ask us to delete your account.
What happens next
- For 30 days, nothing is deleted. Your data stays safe. If you change your mind, just sign back in. This cancels the deletion.
- After 30 days, everything is deleted. Our server first deletes your photos and files: medication photos, restock photos, lab files and diary photos. Then it deletes your login account and all the data linked to it.
What is not deleted
- Your Premium subscription. Cancel it yourself in Google Play, as described above.
- Data saved only on your phone, such as on the Free plan. Uninstall the app to remove it.
Read more in our Privacy Policy.